Letter of Complaint

The tour had to start on 14 of August, but my flight was changed at the last minute. Maybe if you had warned me sooner I would not loose whole day of my life. Further Cheapotours representative did not meet me at the Hawaii airport. For the very reason I had to take and pay extra for taxi. I am sorry to say, but hotel Bella Vista also did not live up to my expectations. The standard room with sea view turned out to be situated in basement. Attempt to see the sea through that little grimy window cost me neckache for all holidays. Food was not tasty in addition it was not fresh. Lift to all floors was out of order every day, during my residence.
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