Total Quality Management: Competitive Advantage to a Country

The extent of quality towards competitive advantage is not only limited to an organisation, but it plays a major role in nation's success, which can be seen in Japan. One of the most distinctive features of the Japanese Quality Movement has been its national focus and the publishing of the monthly journals on quality such as the "Kikaku to Hyojun" (Journal on Standards and Norms) which was circulated in 1946. Standardization was a key vehicle for consolidating the Japanese Quality Movement. …