Management

Management is a highly self-conscious group with its own mores, aims and professional standards. Its interest in an enterprise tends to be more long-range than that of ownership, for the simple reason that stocks are apt to be more liquid than good jobs. Being one of the less tangible assets of a company, good human relations has a greater appeal to the more permanent interest of management than to the often shorter-term interest of the owners.
The practice of polling management to discover where it is headed and what it wants has hardly been begun. …